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Streaming Platform Experience Advocate (Italian)


Location:
Lisbon
Language(s):
Italian, English
Job Ref:
PLTI17
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Job Description
+++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++

The Company.

You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas.

The Job.

– Ensure customer satisfaction and provide the best interaction within the customer service department
– Assist customers and support their requests in order to provide world-class customer service
– Actively listen to the customer by adopting a positive frame of mind and constant professionalism
– Assist in the resolution of problems related to system configurations and network settings
– Ensure consistency in brand messaging by focusing on the availability and quality of products and services
Job location is Lisbon
Start Date: 9.03.2020

The Profile.

The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!
– You are native in Italian+ good command of English (B2)
– You are energetic and innovative
– You are a fast thinker and work proactively
– Motivation and teamwork are some of your soft skills
– You have excellent communication skills
– You have an intercultural mind and willing to work with many other nationalities

The Offer.

– Type of contract: a long-term fixed term contract, renewable every year
– Working hours: full time (40h/week) on rotating shifts (from 7am to 11pm)
– Salary conditions (*) – 2 options:
a) Including free accommodation (shared flat, all bills included): 949€ gross/month
b) Excluding accommodation: 1200€ gross/month
– For international candidates:
– Reimbursement of your initial flight expenses after 9 months
– Airport pick up
– Yearly two-way flight ticket back to your home country (within the EU)
– Help in paperwork, opening bank account, etc. upon your arrival
– Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
– Real career opportunities in different career paths
(*) Compensation during training period if successful (10 working days): 50% of your hourly wages (lower taxes)

This project is not for you? Still send us your CV, we have plenty of other opportunities we can discuss with you!
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Salary Indication
850€ to 1080€ gross/month


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